![]() ![]() ![]() Basic mathematics and financial knowledge.Quick and effective problem-solving and conflict-resolution skills.Collaboration with other associates and team members.Clear and effective communicate with customers.Sales associates are also responsible for maintaining your store’s clean and organized appearance, setting up product displays, restocking items, and checking out customers (if you don’t also have a cashier ). If your retail business offers perks like appointment shopping or local pickup, a sales associate can also help manage those experiences. With revenue as your main priority, hiring a sales associate is a great first role to fill for your scaling business.Ī sales associate ensures customers know someone’s available to help if they need anything, from answering product questions to showing them a product that meets their needs-thus helping increase your sales. However, following this general order will help you hire smartly as you scale. There’s not a one-size-fits-all job hierarchy for every retail business. Note that these retail positions are listed by which positions to generally hire first as your retail business scales. ![]() In this guide, we discuss the most common jobs in retail, their job descriptions, required retail skills, and when to add that position to your team. Understanding what your business needs, while keeping revenue-generating roles in mind, will help you make the right decision.īut before you dive into creating your job listing, you need a solid understanding of what to hire for and when. If you have too many customers to help by yourself, you likely need a sales associate on the floor. Also, consider your business’s specific needs.įor example, if you’re consistently facing long lines at the register, consider hiring a cashier first. You know you need help, but where? How? First consider what retail jobs would generate revenue for your business. Are you a retail business owner who’s decided it’s time to hire their first employee ? If so, you’ve made it over the first hurdle-and congratulations on the milestone! ![]()
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